Wilson James – Electronic Security – Customer Portal
Log incidents, track progress, and get the right response – fast.
Quick actions
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Log A Call
Raise incidents or service requests 24/7 with attachments.
Create Case
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Track My Case
See live status, SLA milestones and add updates.
View Cases
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Knowledge Base
Guides for common issues, how-tos and policies.
Open Knowledge
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Contact Support
Need help now? Reach our team with one click.
Contact Us
How it works
1
Log your call
Tell us the site, what happened and add any files or images.
2
We triage
We prioritise and route to the right specialist team.
3
Track to resolution
Follow progress with SLA milestones and close when resolved.